Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your personal information in compliance with Thailand's data protection regulations.

Last Updated: January 15, 2025 | Effective Date: January 15, 2025

1 Information We Collect

We collect information that you provide directly to us when you interact with our financial education services. This happens when you sign up for courses, download resources, or contact our team for guidance.

Personal Information includes:

  • Name, email address, and phone number
  • Business information and financial education needs
  • Communication preferences and course interests
  • Payment information for course enrollment

We also collect technical information automatically when you visit our website. This includes your IP address, browser type, and how you navigate through our educational content. This data helps us improve your learning experience and ensure our platform works smoothly across different devices.

Course-Related Data

When you participate in our business finance programs, we track your progress, quiz results, and engagement with course materials. This information helps us personalize your learning path and provide relevant support.

Communication Records

We keep records of our interactions with you, including emails, phone calls, and support requests. These records help us provide consistent, quality service and resolve any issues you might encounter.


2 How We Use Your Information

Your information serves specific purposes related to delivering quality financial education. We don't use your data for unrelated marketing or sell it to third parties.

Our primary use of your information focuses on educational delivery. We create personalized learning experiences, track your progress through courses, and provide relevant resources based on your business needs. When you're struggling with a particular concept, we use this data to offer additional support or alternative learning materials.

Specific Uses Include:

  • Delivering course content and tracking learning progress
  • Providing customer support and technical assistance
  • Sending course updates and educational newsletters
  • Processing payments and managing enrollment
  • Improving our educational programs based on user feedback
  • Complying with legal requirements in Thailand

We also use aggregated, anonymized data to understand how our courses perform overall. This might include analyzing which topics students find most challenging or which learning formats work best. However, this analysis never identifies individual students or their specific performance.

Communication with you happens only when it's relevant to your education or account. We'll send you course reminders, important updates about programs you've enrolled in, and occasionally share new resources that match your expressed interests. You can always adjust these communication preferences in your account settings.


3 Information Sharing and Disclosure

We operate under a strict policy of minimal data sharing. Your personal information stays within our organization except in specific, limited circumstances that directly benefit your educational experience.

Service Providers

We work with carefully selected companies that help us deliver our courses. This includes payment processors, email service providers, and learning management system vendors. These partners can only access the minimum information needed to provide their specific service.

Legal Requirements

We may share information when required by Thai law or to protect our legitimate business interests. This could include responding to valid legal requests or investigating potential fraud or security breaches.

We never sell, rent, or trade your personal information to marketing companies or unrelated third parties. If we ever consider a significant change to this policy, we'll notify you well in advance and give you the opportunity to opt out.

Third-Party Access is Limited To:

  • Payment processing (only transaction-related data)
  • Email delivery services (contact information only)
  • Cloud hosting providers (encrypted data storage)
  • Analytics services (anonymized usage data)

All third-party services we use must meet our privacy standards and are bound by confidentiality agreements. We regularly review these partnerships to ensure they continue to protect your information appropriately.


4 Your Privacy Rights Under Thai Law

Thailand's Personal Data Protection Act (PDPA) gives you specific rights regarding your personal information. We're committed to honoring these rights and making it easy for you to exercise them.

Your Rights Include:

  • Access Right: Request a copy of all personal data we hold about you
  • Correction Right: Update or correct inaccurate information in our records
  • Deletion Right: Request removal of your data when it's no longer needed
  • Portability Right: Receive your data in a commonly used format
  • Objection Right: Opt out of certain uses of your information
  • Restriction Right: Limit how we process your data in specific situations

To exercise these rights, contact us using the information provided at the bottom of this policy. We'll respond to your request within 30 days, as required by Thai law. In some cases, we might need to verify your identity before processing your request to protect your information from unauthorized access.

Data Access Process

When you request access to your data, we'll provide a comprehensive report showing what information we have, how we use it, and who we've shared it with. This report will be delivered securely to your registered email address.

Deletion Considerations

While we honor deletion requests, some information may need to be retained for legal compliance, such as financial records or dispute resolution. We'll explain any limitations when processing your request.

If you're not satisfied with how we handle your privacy request, you have the right to file a complaint with Thailand's Personal Data Protection Committee. We'd prefer to resolve any concerns directly, so please contact us first if you have any issues.


5 Data Security and Storage

We take data security seriously and use multiple layers of protection to keep your information safe. Our approach combines technical safeguards, administrative procedures, and physical security measures.

All sensitive data is encrypted both when stored on our servers and when transmitted between your device and our systems. We use industry-standard encryption protocols and regularly update our security measures to address emerging threats.

Security Measures Include:

  • SSL/TLS encryption for all data transmission
  • Regular security audits and vulnerability testing
  • Restricted access controls for staff members
  • Secure data centers with physical access controls
  • Regular data backups with encrypted storage
  • Employee training on data protection practices

Data Retention

We keep your information only as long as necessary to provide our services or as required by Thai law. Course records are typically retained for 7 years, while marketing communications data is kept until you unsubscribe.

Breach Response

In the unlikely event of a data breach, we'll notify affected users within 72 hours and report to Thai authorities as required. We maintain an incident response plan to minimize any potential impact.

While we implement strong security measures, no system is completely foolproof. We encourage you to use strong passwords and keep your account information confidential. Never share your login credentials with others, and contact us immediately if you suspect unauthorized access to your account.

Our data storage primarily occurs within Thailand or in countries with adequate data protection standards as recognized by Thai authorities. When data must be transferred internationally, we ensure appropriate safeguards are in place to maintain your privacy rights.

Contact Us About Privacy

Questions about this privacy policy or how we handle your information? We're here to help.

Email: support@megatechpanel.com

Phone: +66 2463 3345

Address: 100 Moo 2 Tambon Mabkar, Nikom, Pattana, Rayong 21180, Thailand

We typically respond to privacy inquiries within 2 business days. For urgent privacy concerns, please call our office during business hours (9 AM - 5 PM, Monday through Friday, Thailand time).